Concise conversations

In eras gone by your word or a handshake was good enough. Nowadays we live in different times and everything must be documented to protect everybody. It is important to take the time to ensure you know exactly what your client wants, more to the point are you sure that what they are thinking is what you've interpreted.

These conversations are critical to keep everyone happy, the job running fluently, and to protect against potential cost blowouts. If you are unsure you keep asking questions to gain clarity so everybody is happy. Getting this bit right may save a whole lot of heartache and drama later on.